Tech Support

Many small to medium sized businesses or medical clinics in Edmonton Area may not have the luxury of having a large or dedicated IT team with a support specialist in place.  For organizations that need day-to-day desktop support services, our support programs are at your service.  As your business grows, it will more than likely run into complex IT challenges and obstacles that require the assistance of a trained specialist.  Our certified technicians can help resolve issues including wiring and equipment failures as well as diagnose and resolve network connectivity problems and help with product updates. Our trained and certified staff can help your business with basic moves, adds, changes and troubleshooting common everyday issues such as:

  • Virus & Spyware Removal
  • Installing SPAM Filters
  • Perform software & windows updates
  • New Email Setup
  • SMART phone configuration
  • New User Setup
  • Secure Remote Access Setup
  • & Much more

iRSA consulting desktop & network support specialists can help troubleshoot and resolve computer software and hardware issues on a variety of operating systems including Windows®, Macintosh® and Linux®.  Our certified engineers immediately respond to all alarms and customer calls with objective decisions and critical analysis in real-time. With iRSA Consulting’s 24/7/365 help desk and you can expect the following:

  • Uninterrupted day-to-day business. No matter what time of day, you can rely on Stratosphere Networks’ team of experts to rectify any problems immediately, eliminating extended periods of company downtime and lack of productivity.
  • Tier 1-3 technicians.  Our team of experienced and certified technicians can quickly and efficiently remedy even the most complicated of system problems. Your business will continue to run smoothly with our immediate response.
  • Proactive monitoring at all hours. Breakdown within business-critical applications are immediately addressed with our proactive monitoring system and remedied before major business productivity is lost. We actively monitors your system so that you can monitor your day-to-day operations.
  • Always know where to find your IT professional. Having trouble locating your in-house IT professional? One phone call to iRSA Consulting s removes the wonder and worry of when your system malfunction will be fixed. When a technical emergency occurs, iRSA gives you peace of mind.
  • Peace of mind IT. Guaranteed support round the clock and a true partner you can count on.
  • Rapid response team. Quick response services allow you worry-free IT service and maintenance.

We offer the best and furgal support package in Edmonton Millwoods, Beaumont, Sherwood Park, Leduc, Nisku & St. Albert area.  Our support packages are based on coverage options, required response time and bundled hours.  To learn more about  our support package please call us 587-557-1190