Computer Technicians Serving Greater Edmonton, Beaumount, Sherwood Park, Millwoods & St. Albert – 587-557-6905

Job Title- Business Analyst

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Job Duties- Responsible for identifying, documenting, and enhancing departmental processes, presenting findings to management and providing proper analysis of current systems for all areas of business. Working with IT to construct/model new analytical systems specific to our company, and analyze data, identify areas of improvement, trends and forecasting.

  • Maintain current system and identify areas of improvement, including performance, productivity data, margins of error, and root causes
  • Organize and facilitate requirements gathering sessions with project stakeholders, team members and end users
  • Develop recommendations, and help create new systems specific to the needs of the business
  • Run reports, identify trends, create forecasting
  • Data analysis within an ERP system
  • Present findings to management and IT, liaise with business and technology clients to facilitate the development of requirements and solutions
  • Conduct requirement review walkthrough sessions with user experience/design, technology and end users
  • Support staff with improvement initiatives, training

Number of Positions- One.

Reports To- Director Of Information Technology

Type of Employment- Permanent Part Time (25 – 30/ hours per week on site)

Salary- Negotiable, per year based on experience.

Benefits- Upon successful completion of 3 month probationary period you will be eligible for company benefits including Health, Dental, and Life Insurance also available.

Education Required-

  • Bachelors Degree in Computer Science, or equivalent a such as Mathematics/Actuarial etc. Or Diploma in Information Systems will also be considered
  • Business Analyst Certification

Work Experience-

  • Minimum 1-4 years experience in IT or an Operations Analyst role
  • Experience writer of User Stories
  • Understanding of Agile, Waterfall, BPMN and JAD methodologies
  • MES experience, SDLC is an asset

Skills and Abilities-

  • Excellent verbal and written communication
  • Strong Microsoft Office experience, Excel and SQL
  • Experience with PowerBI, PowerApps or similar tools
  • Project management experience is an asset
  • Excellent problem solving skills
  • Strong organizational, and self regulated time management skills
  • Strong verbal and written communication skills
  • Ability to think strategically

Points of Contact email: